BiG GiG Event Company Limited Privacy Statement
Protecting Your Privacy
BiG GiG is committed to providing you with the highest levels of customer service. This includes protecting your privacy.
Your personal information
BiG GiG collects personal information in a number of ways, including:
  • directly from you
  • by phone or in application forms
  • by you submit your personal details through this website
  • from publicly available sources of information
Your personal information may be used to
  • verify your identity
  • assist you to subscribe to BiG GiG's services
  • administer and manage those services
  • inform you of improvements to services
  • research and develop BiG GiG's services
  • gain an understanding of your events needs to provide you with a better service
  • maintain and develop BIG GiG's business systems and infrastructure, including testing and upgrading of systems
Also, your personal information is collected so that BiG GiG can promote and market its services to you including by way of direct mail, telemarketing, SMS and MMS messages. BiG GiG does this to keep you informed of its products, services and special offers. If you do not wish BiG GiG receive product and marketing materials, please call +61 2 9959 8700.

In relation to marketing and promotional material sent via email, BiG GiG will send such material only if you elect to receive it (i.e. opt-in) or if it is provided in response to your request. You can indicate your opt-in preference in the BIG GiG website.

When we disclose your personal information
To deliver the services you require, BiG GiG may disclose your personal information to nominated organisations outside of BiG GiG. Your personal information is disclosed to these organisations only in relation to BiG GiG providing its services to you.
These organisations carry out BiG GiG's:
  • mailing operations
  • information technology services
  • website usage analysis
BiG GiG takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

In addition, BiG GiG may disclose your personal information to the following bodies:
  • your authorised representatives or your legal advisers – when requested by you to do so
  • government and regulatory authorities and other organizations – as required or authorised by law
  • organisations who manage BiG GiG's business and corporate strategies, including those involved in a transfer/sale of all or part of its assets or business – including accounts and trade receivables
  • those involved in managing BiG GiG’s corporate risk and funding functions
The BiG GiG website
BiG GiG provides service information and work flow management via its website. When you visit BiG GiG's site, its web servers record anonymous information such as the time, date and URL of the request. This information assists BiG GiG to improve the structure of its website and monitor its performance.

At present, BiG GiG does not use 'cookies' on its website although cookies are an industry standard and most major websites use them. A cookie is a small text file that web sites may place on your computer. Usually, cookies are used as a means for websites to remember your preferences.

In some cases, cookies may collect and store personal information about you. BiG GiG extends the same privacy protection to your personal information, whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. BiG GiG collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the Internet to uniquely identify them within the global network. BiG GiG collects and manages IP addresses as part of the service of providing internet session management and for security purposes.
Help us to ensure we hold accurate information
BiG GiG takes all reasonable precautions to ensure that the information it collects, uses and discloses is accurate, complete and up-to-date. However, the accuracy of that information depends to a large extent on the information provided by clients. That's why BiG GiG recommends that you:
  • let BiG GiG know if there are any errors in your personal or company information
  • keep BIG GiG up-to-date with changes to your information such as your title, company name or address

Contact us
If you have any questions in relation to privacy, please contact BiG GiG on +61 2 9959 8700 between 9.00am and 5.00pm, Monday to Friday. Alternatively, you can write to our General Manager at Suite 5 66 Clark Road, North Sydney NSW 2060 or by sending an email to info@biggig.com.au
BiG GiG Privacy Statement February 2005.
BiG GiG Events Limited ABN 46 072 409 986